Two disciplines, one team
Bitwire is what you get when people who ran enterprise infrastructure for a living join forces with key-code.dev, a small firm that writes software and firmware. The first group keeps your systems running. The second builds what does not exist yet.
How we got here
Started in 2023, in Castello di Godego, by people who were tired of fixing the same things twice.
Before Bitwire, we spent years inside larger IT operations: patch windows, backup rotations, firewall changes at 2 a.m. The companies around us in the Veneto, mostly 10 to 50 people, had none of that and were paying by the hour for someone to show up after things broke.
So we set up as a managed service provider for them. A fixed monthly fee, monitoring on every machine, backups we test, and a firewall we built the blocklist for. The tools are the same ones we would choose for ourselves.
Joining up with key-code.dev added something most MSPs cannot do: write code. When a client has a machine on the shop floor with no vendor support, or a process held together by spreadsheets, we can write the firmware or the software instead of saying it is out of scope.
Expertise
What we work with day to day
Infrastructure
- Proxmox
- KVM
- ZFS
- Linux administration
- Virtualization
Networking
- OPNsense
- WireGuard
- VLAN segmentation
- SD-WAN
- Next-gen Firewall
Security
- SentinelOne XDR
- CrowdStrike
- Threat intelligence
- Penetration testing
- SIEM
Cloud
- Microsoft 365
- Google Workspace
- Hybrid cloud
- Azure
- Backup & DR
AI & Automation
- LLM integration
- Process automation
- Custom AI agents
- RAG
- Workflow design
Engineering
- C/C++
- Python
- Rust
- Embedded systems
- Firmware
- PCB design
- React
- Astro
How we work
Four rules we hold ourselves to
Security first
MFA, patching and tested backups go in before anything else, on every client, in every plan. We do not sell them as extras.
Open source where it is better
Proxmox, OPNsense and WireGuard are our defaults because we can read and fix them. Where a proprietary product is clearly better, such as SentinelOne, we use it and say why.
Fix it before the call
Every managed machine reports to us. A failing disk, a full backup target or a blocked update is our ticket, raised by the monitoring, not yours.
One person who knows your setup
Each client has a named engineer who knows their network, their software and who to call on a Friday afternoon. Tickets exist for tracking, not for hiding behind.
Tell us what is not working
The first call is free. So is the first visit, anywhere in Treviso, Padua or Vicenza.
No obligation.