Managed IT & Cybersecurity Services for Italian SMBs
Infrastructure management, advanced cybersecurity, AI integration, and software engineering — for businesses that want more than a reseller.
Core managed services
Modernization
We help companies modernize their infrastructure with the latest industry technologies and AI systems.
What's included:
- Preliminary analysis
- Research for the best products for your infrastructure
- Development of a custom roadmap
- Staging environment testing
- Implementation
Deliverables:
Productivity & Collaboration
Implementation and migration to Google Workspace/Microsoft 365 platforms.
What's included:
- Calendars
- Online meetings
- Chat
- Cloud storage
- AI Assistants
Deliverables:
Cybersecurity
Advanced data protection and GDPR compliance for your peace of mind.
What's included:
- Endpoint security
- Network security
- Access management
- Backup and disaster recovery
- Managed Detection and Response
Deliverables:
Custom Software Development
We develop custom software to automate processes, improve efficiency, and support your business growth.
What's included:
- Web applications
- Mobile applications
- API integrations
- Performance optimization
- Retrofitting
Deliverables:
AI Implementation & Development
We integrate AI into the workflows your team already uses — document automation, intelligent classification, custom copilots, and voice agents. Not a demo, not a chatbot wrapper. Automation that earns back real hours.
Specialist and add-on services
Networking
OPNsense and WatchGuard firewall deployment, SD-WAN, VLAN segmentation, and VPN infrastructure for secure remote access. We source, configure, and maintain the full network stack — including connectivity procurement to get your business the right fiber or business broadband.
Cloud computing
Proxmox private cloud clusters, KVM virtualization, ZFS storage, and hybrid cloud architecture connecting on-premise infrastructure to Azure, AWS, or Google Cloud. Backup and disaster recovery designed around your actual recovery time objectives — not generic defaults.
Firmware development
C, C++, and Rust development for microcontroller targets, bare-metal embedded Linux, and RTOS environments. Typical projects: sensor firmware, industrial gateway devices that bridge legacy OT equipment to modern IT networks, and custom bootloaders for hardware platforms with no vendor support.
Hardware prototyping
PCB design, component selection, and hardware bring-up from concept to functional prototype. Bitwire's hardware team has delivered prototypes for industrial automation, IoT sensor networks, and embedded control systems — with full design files and documentation at project close.
Enterprise Wi-Fi
Ubiquiti, Cisco Meraki, or vendor-agnostic enterprise Wi-Fi deployments with SSID segmentation, captive portal, and client isolation for guest networks. Site surveys before deployment ensure coverage maps match actual usage patterns.
VoIP Systems
3CX and Yeastar PBX installations with IVR, call recording, extension management, and SIP trunk provisioning. AI-powered call routing and appointment booking automation available for businesses handling high inbound call volume.
Web & App
Web applications, mobile apps, and REST API integrations built to connect your existing systems — CRMs, ERPs, customer portals, order management. Source code delivered with full ownership and technical documentation.
Internet connections
We evaluate and procure business-grade connectivity across providers — fiber, business broadband, and 4G/5G backup links — and configure failover so a single ISP outage doesn't take your operations offline.
IT Consulting
Strategic IT planning for digital transformation: infrastructure roadmaps, vendor selection, technology stack assessments, and build-vs-buy analysis. Useful before a major investment to ensure you're solving the right problem.
We have the right solution for you
The first consultation is free! Even on-site!
It costs you nothing!