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Our Services

Managed IT & Cybersecurity Services for Italian SMBs

Five main services, and nine more we take on when a project calls for them. Each page tells you how the work goes and what you get at the end.

Main services

Modernization

2 to 4 weeks

An audit of what you run today, a roadmap you can afford, and a phased migration that does not stop the business for a week.

What's included:

  • Inventory of servers, licences and contracts
  • Target architecture sized to your budget
  • Written roadmap with phases and costs
  • Every change rehearsed in staging first
  • Migration in waves, outside working hours

Deliverables:

Lower hardware and licence spendSupported, patched systemsDocumented infrastructure
Audit is free
Fixed price after a first call
Learn more

Productivity & Collaboration

1 to 6 weeks

Migration to Microsoft 365 or Google Workspace: mail, calendars, files and chat moved without losing anything, then configured and managed.

What's included:

  • Mail
  • Calendars
  • Online meetings
  • Chat
  • Cloud storage
  • AI Assistants

Deliverables:

One suite for the whole teamSSO and MFA on every accountLicence count kept in check
Quoted per project
Fixed price after a first call
Learn more

Cybersecurity

1 to 2 weeks

SentinelOne on every endpoint, OPNsense at the perimeter, tested backups, and a team watching the alerts. Reports you can hand to an auditor.

What's included:

  • Endpoint security
  • Network security
  • Access management
  • Backup and disaster recovery
  • Managed Detection and Response

Deliverables:

Monthly security reportGDPR and NIS2 documentation24/7 alerting on Platinum
Quoted per project
Fixed price after a first call
Learn more

Custom Software Development

3 to 12 months

Web portals, mobile apps and integrations between systems that do not talk to each other. You get the source code and the documentation.

What's included:

  • Web applications
  • Mobile applications
  • API integrations
  • Performance optimization
  • Retrofitting

Deliverables:

Source codeTechnical documentationDeployment guide
Quoted per project
Fixed price after a first call
Learn more
AI Integration

AI Implementation & Development

We attach language models to the ERP, mailbox and documents your team already uses: generating paperwork, filing what comes in, answering internal questions, picking up the phone after hours.

8–22 hrs
saved per week so far
4–12 wks
to go live
100%
you own the code
Learn moreQuoted per project · 4 to 12 weeks
Process audit & AI opportunity mapping
Document automation & generation
Corporate copilot trained on your data
Workflow automation (approvals, routing, sync)
Predictive analytics & anomaly detection
AI voice agents for VoIP / customer handling
MCP server development
Legacy app integration via MCP

Also available

Networking

OPNsense and WatchGuard firewall deployment, SD-WAN, VLAN segmentation, and VPN infrastructure for secure remote access. We source, configure, and maintain the full network stack — including connectivity procurement to get your business the right fiber or business broadband.

Cloud computing

Proxmox private cloud clusters, KVM virtualization, ZFS storage, and hybrid cloud architecture connecting on-premise infrastructure to Azure, AWS, or Google Cloud. Backup and disaster recovery designed around your actual recovery time objectives — not generic defaults.

Firmware development

C, C++, and Rust development for microcontroller targets, bare-metal embedded Linux, and RTOS environments. Typical projects: sensor firmware, industrial gateway devices that bridge legacy OT equipment to modern IT networks, and custom bootloaders for hardware platforms with no vendor support.

Hardware prototyping

PCB design, component selection, and hardware bring-up from concept to functional prototype. Bitwire's hardware team has delivered prototypes for industrial automation, IoT sensor networks, and embedded control systems — with full design files and documentation at project close.

Enterprise Wi-Fi

Ubiquiti, Cisco Meraki, or vendor-agnostic enterprise Wi-Fi deployments with SSID segmentation, captive portal, and client isolation for guest networks. Site surveys before deployment ensure coverage maps match actual usage patterns.

VoIP Systems

3CX and Yeastar PBX installations with IVR, call recording, extension management, and SIP trunk provisioning. AI-powered call routing and appointment booking automation available for businesses handling high inbound call volume.

Web & App

Web applications, mobile apps, and REST API integrations built to connect your existing systems — CRMs, ERPs, customer portals, order management. Source code delivered with full ownership and technical documentation.

Internet connections

We evaluate and procure business-grade connectivity across providers — fiber, business broadband, and 4G/5G backup links — and configure failover so a single ISP outage doesn't take your operations offline.

IT Consulting

Strategic IT planning for digital transformation: infrastructure roadmaps, vendor selection, technology stack assessments, and build-vs-buy analysis. Useful before a major investment to ensure you're solving the right problem.

Taking on new clients

Tell us what is not working

The first call is free. So is the first visit, anywhere in Treviso, Padua or Vicenza.

Get in touch

No obligation.