Managed IT · Treviso, Padua, Vicenza
We monitor every server and PC, install updates, check that backups actually restore and answer when someone in the office is stuck. You get one number to call and a monthly report that says what we did.
The tools we use
SentinelOne
Endpoint protection
Proxmox VE
Virtualisation
Palo Alto / OPNsense
Firewall
Microsoft 365
Mail and identity
Bitwarden
Password vault
Proxmox Backup Server
Encrypted backup
Mainstream tools you can keep using without us. We pick them because we can support them well, not because of a distributor margin.
The problem
Most small companies call a technician when something breaks and pay by the hour. Nobody is paid to notice the disk that is filling up, the backup that stopped three weeks ago or the PC that has not installed an update since spring.
The result is a steady stream of small outages, a few expensive ones, and an IT setup that only one external person understands. We sell the opposite: a fixed fee to keep things from breaking, with the hours spent on prevention instead of repairs.
The same scope on every plan; the plans differ in response times, hours and reporting.
An agent on every server, PC and firewall. Disk, services, temperatures and backups are checked around the clock and alerts come to us, not to you.
Windows, macOS and third-party updates installed in a planned window, tested on a few machines first. Failed updates are retried and reported.
Email, phone and ticket portal. The person who answers can fix the problem, and every request is tracked against your SLA.
Local and offsite copies, encrypted. We restore a sample every quarter and write down how long it took.
Managed SentinelOne on every device, configured and watched by us. On Platinum, with 24/7 MDR.
Inventory, passwords in a shared vault, network diagram, and a monthly or quarterly report. If you ever leave, everything stays with you.
How we work
Most companies are fully onboarded within three weeks. Nothing changes for the staff on day one.
We visit, list what you have and look at backups, security and the network. You get a written summary, whether or not you sign.
A fixed monthly fee for a defined scope. Silver, Gold or Platinum depending on size and how critical downtime is for you.
Agents installed, credentials moved into a vault, backups fixed first, documentation written as we go.
The urgent findings from the assessment: unsupported systems, missing MFA, open ports. Agreed with you, item by item.
Monitoring, patching and helpdesk on the SLA. A report every month or quarter, and a review meeting twice a year.
Professional studio
A professional studio with a single office.
SentinelOne on every workstation, an OPNsense firewall running our IP blocklist, MFA on every account, managed updates and tested backups.
No security incidents in the first twelve months, and one number to call for everything from printers to new hires.
Guide
An MSP takes responsibility for your IT for a monthly fee: keeping systems updated, monitored and backed up, and fixing problems when they happen. The difference from a technician you call is that the provider is paid to prevent problems, so their incentives line up with yours.
For a company with 10 to 50 people, that usually replaces a part-time internal IT person or a loose arrangement with a local shop, and costs less than either once you count the downtime.
Prices are hard to compare because scopes differ. These questions make it easier:
We do not publish prices because they depend on the number of devices and how much work the first month needs. The fee is fixed and covers the agreed scope. Projects outside it, like a new server or an office move, are quoted separately before any work starts.
FAQ
Most clients are in the provinces of Treviso, Padua and Vicenza, where we can be on site the same day. Monitoring and helpdesk are remote, so we also support companies elsewhere in Italy.
Yes. Many clients keep an internal person for day-to-day requests and use us for monitoring, security, backups and projects. We share the ticket system and the documentation.
Silver is for offices up to about 20 people, business hours, 4-hour response. Gold is for 20 to 50 people with extended hours and 2-hour response. Platinum is for production or anything where an hour of downtime costs real money: 24/7 monitoring, 1-hour response and a named engineer.
No. You can leave at any time, and you keep the documentation, passwords and configurations.
Not to start. We manage what you have and tell you what is at end of life, with a budget, so replacements can be planned instead of urgent.
An engineer from our team in Castello di Godego. There is no first-line call centre.
Free first call
An engineer replies, not a sales rep, within one working day. The first on-site visit is free too, anywhere in the provinces of Treviso, Padua and Vicenza.
Via Alberon 19/F, 31030 Castello di Godego (TV), Italy
Most clients start with one service and add the others when they need them.
SentinelOne on every device, a properly configured firewall and backups that restore.
Learn moreAn audit, a roadmap you can afford and a migration that does not stop the business.
Learn moreMail, calendars and files moved to one platform, secured and actually used.
Learn more
